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Machado Consulting's News You Can Use

Welcome to our blog where you can find everything from tech-tips to keeping your data secure. Have any questions? We'd love to hear from you!

Winter is Coming

Winter is Coming

Winter is coming, and with it comes predictably, unpredictable weather events that can threaten the safety of your employees and clients and temporarily close your business.  Does your company have an inclement weather/emergency closure policy? If not, this article has helpful tips to help you construct an inclement weather policy that preserves morale and is legally sound.

Having a plan in place before an emergency strikes takes the stress and guesswork out of the situation allowing your team to focus on safety and resuming operations. And while an office closure can mean a disruption in routine, it doesn’t have to completely halt your business operations. Have you considered a cloud solution that gives your team greater flexibility and allows for business continuity, even when inclement weather strikes?

Using a cloud-based solution for business operations can decrease downtime, increase productivity, and help maintain your customers’ trust regardless of the weather pattern.  Imagine you’re able to access:

  • Project plans
  • Company files
  • Company phone, voicemail and email
  • Team-wide chats
  • Video meetings
  • The Microsoft Office Suite (Word, Excel, Powerpoint)

without risking client or employee safety.

If you think a cloud solution might be a good next step to preserve business continuity during seasons of inclement weather (it’s also a business benefit all year long), give Machado Consulting a call at (508) 453-4700

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The Endless Line of Costs from a Data Breach

The Endless Line of Costs from a Data Breach

Picture this… In your office you have a bag filled with thousands of envelopes. In each envelope there is $242 in cash. Unbeknownst to you, a thief has gained access to your office, but you don’t realize this until 279 days later. How much is this going to cost your business?

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Protect Your Computing Infrastructure with Remote Monitoring and Management

Protect Your Computing Infrastructure with Remote Monitoring and Management

Some businesses struggle with finding the right technology management support. There are several factors that come into play, including physical location of the service provider, distance to and from the worksite, and ease of support. Managed IT services give you access to affordable technology support through the use of remote monitoring, maintenance, and management.

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By Controlling Active Directory, You Can Control Your Whole Network

By Controlling Active Directory, You Can Control Your Whole Network

The protection of your business’ computing assets is a bigger deal today than ever before. One tool that many IT administrators like to use is called Active Directory, a feature found on most Microsoft Server operating systems that allow administrators to control users. This month, we take a look at Active Directory. 

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Access Management Failings Keep Businesses Targeted

Access Management Failings Keep Businesses Targeted

Your business’ data is precious, and it goes without saying that there are plenty of entities out there that want to get their grubby little fingers all over it. This is especially the case these days, when credentials and remote access tools can be purchased on the black market and leveraged against organizations of all sizes. If you don’t take action to keep your data secure from unauthorized access, you could face steep fines from compliance issues, not to mention the embarrassment of not being able to protect your organization’s data.

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Back-to-School Cyber Safety Tips

Back-to-School Cyber Safety Tips

The back-to-school season is upon us, and many students return to the classroom excited to see their friends, fully charged cellphones in hand.  The luxury of having easy internet access has made our children more attached to their devices, and at an increasingly early age.

Children are innocent, desire independence, and are innately curious, and so they are most vulnerable to predators on the internet. Protecting our children and sensitive personal information can feel like an impossible task, so here are some useful tips to get you started, regardless of your child's age.

 

 

Internet Safety Tips for your Elementary Schooler

  • Talk to your children about safety and conduct on the internet. Explain your expectations and the consequences if they don’t meet your expectations
  • Be in the room with kids when they’re online. They’re less likely to curiously wander to an unsafe site.
  • Use Parental Controls and Child Safety apps like Net Nanny & Qustodio for extra protection
  • Set well-defined limits of web-enabled devices

Internet Safety Tips for your Middle Schooler

Internet Safety Tips for your High Schooler

  • Never give out personal information online
  • Talk about Importance of password protection
  • Friend and follow, but don’t stalk
  • Be a social media mentor

Are there any other guidelines your family uses to promote safety online? Share them with us in the comments!

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Your Business Could Use a Help Desk

Your Business Could Use a Help Desk

Your Business Could Use a Help Desk

If we asked you to imagine a world where your IT never suffered from technical issues related to your business’ technology, would it feel too good to be true? Unfortunately, your organization can't prevent every problem related to your IT. However, your business can attain higher productivity and minimize downtime with the help of a dedicated help desk solution. 

Businesses that have an in-house IT department that can act as a help desk have little to worry about; IT employees of these organizations are held accountable to their technological troubles. It’s small businesses that don’t have access to IT resources that find themselves struggling with managing the day-to-day troubles their employees. Not everyone can afford to pay the salaries of multiple help desk technicians, which is leading some small businesses to tell their employees to deal with their issues themselves. This is a highly dangerous practice, and one that can lead to tasks being completed incorrectly.

Think about what could go wrong if one of your employees handles patching an operating system or mission-critical software solution, affecting their ability to get their work done. Even worse is the fact that some mistakes can potentially be so devastating that entire workdays can be wasted trying to resolve a problem that shouldn’t even be a problem in the first place. Compare this situation to what would happen if the employee had a dedicated IT professional to turn to for any questions or concerns regarding their technology and you’ll notice a stark contrast.

When you outsource your help desk solution, you gain all the benefits of having an in-house help desk without actually having them on site. We live in a day and age where technology support can be provided remotely without the need for an on-site visit. Furthermore, if you provide your employees with a single point of contact for all their technology needs, suddenly all the excuses for not getting any work done due to technology troubles disappear, meaning you can rest assured that IT issues are addressed properly with minimal downtime associated with them.

Machado Consulting can help you implement the ideal help desk solution--one that works for your business and actively seeks to prevent small addressable issues from becoming major time sinks or costly problems. To learn more, reach out to us at (508) 453-4700.

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What’s New in Office 2019

What’s New in Office 2019

Microsoft Office is the most utilized productivity suite in the world; and, there are several reasons why. One of the most cited is that they routinely update the applications with new and innovative features. Office 2019 has been out for just under a year and today, we’ll talk about the biggest improvements Microsoft has made within their signature productivity suite. 

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