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3 VoIP Features That Have Operational Benefit

3 VoIP Features That Have Operational Benefit

Implementing a VoIP (Voice over Internet Protocol) solution over a traditional business telephone system can bring your organization a few very clear benefits. Many of these benefits come from the advanced features that VoIP offers as add-ons. We’ll discuss a few of these features and their advantages.


Video Conferencing
If a business frequently holds meetings, whether they involve clients, customers, or employees, having a video conferencing option is a benefit. We all know the difficulties of conference calls, people talking over each other, echoes, call quality and the person who insists on yelling into their speakerphone. Video conferencing can eliminate those challenges, as well as give your communications a more personal feel.

Voicemail to Email
Receving messages solely by voicemail, can present some significant shortcomings, especially as people are doing less calling and using more text/messenger/email options. Voicemail isn’t a visual solution, so it can be easy to miss a message, or have it slip the mind. Email, however, offers a variety of visual options for follow up such as flagging, marking as important or marking as unread. This makes voicemail to email options so useful, as a user can receive an email reminding them to check their voicemail for the message. Similarly, voicemail transcription offers similar utility, albeit in a much different fashion. Rather than having you access your voicemail to get the message, email transcription converts the voicemail into a text-based format and sends it to your email inbox.

Conference Calls
In today’s collaborative work environment, there are many phone calls that require multiple people to participate. VoIP solutions feature the conference calling capabilities that allow these collaborative meetings to take place. The additional capabilities of VoIP also allow this kind of collaboration to be much simpler to accomplish, as well as more convenient. A participant has the option of utilizing the more convenient solution to join in, be it their mobile device or desktop workstation.

Again, leveraging a VoIP solution can provide assorted benefits to your business and its processes. Are you ready to embrace these benefits? Reach out to Machado Consulting to learn more by calling (508) 453-4700.

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Microsoft SQL Server 2008 Approaching End of Life

Microsoft SQL Server 2008 Approaching End of Life

Microsoft is the world’s most profitable software company, and if your business is like any of the millions of businesses that rely on Microsoft’s servers, you know they are both useful and secure. Occasionally, however, Microsoft will retire older software titles as they need constant care and support. On July 9, 2019, Microsoft will officially retire their SQL Server 2008. If your organization still uses this software it is critical that you start budgeting and planning to upgrade.

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Tip of the Week: Making a Functional Database in Excel

Tip of the Week: Making a Functional Database in Excel

A database is an incredibly useful tool for organizing a lot of information in a relatively concise and accessible way. Did you know that you can Microsoft Excel, to generate a database for your business to use? For this week’s tip, we’ll walk you through this process to help you keep your data organized.

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What is Encryption, and Why Do We Need It?

What is Encryption, and Why Do We Need It?

When encryption is discussed, one of its high points that business professionals try to hammer home is that it’s more secure. But what does encryption really mean for businesses? Does it adequately protect data and devices? We’ll walk you through a brief rundown of how encryption works and the role it plays in keeping your business secure.

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Don’t Make Solutions More Complicated Than the Problem

Don’t Make Solutions More Complicated Than the Problem

The act of “yak shaving,” also known as “bikeshedding,” is a specific kind of procrastination that can hold you back from getting the most out of your workday. This week’s tip is dedicated to explaining what this nonsensical phrase means and why it’s beneficial to keep your employees on track.

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