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Welcome to our blog where you can find everything from tech-tips to keeping your data secure. Have any questions? We'd love to hear from you!

Are You Confident in Your Cybersecurity?

Are You Confident in Your Cybersecurity?

Many businesses go about their day and just assume that everything is protected and running smoothly, but how would they know that if they never check? 

With that in mind, businesses have started setting up mid-year reviews. Through this review process, managers and leaders look at what is currently working for them and identify the pieces that could use some improvements. If you’re looking internally, cybersecurity should be at the top of your list. That’s because there could be critical vulnerabilities threatening your company. Making sure your business is protected is important to ensure it runs efficiently and securely.

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Garmin Hacked: A Cybersecurity Lesson for Your Business

Garmin Hacked: A Cybersecurity Lesson for Your Business

Running a business poses many challenges, and while all need to be taken seriously, some are of greater importance than others. If, for instance, your company has cash flow problems, that’s urgent. In fact, it’s why 82% of small business failures occur. Just as urgent but more invisible to the naked eye is security. Security needs to be a top priority for any business because, like it or not, you’re already under attack. Cybercriminals don’t wait around. They don’t ask politely to see if you’re ready before they start sending phishing emails and trying to compromise your employees’ accounts. They also have no issue holding your systems hostage. Unfortunately, Garmin found this out firsthand. 

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4 Pandemic Business Trends Here to Stay: Time to Rethink Everything?

Things around us are constantly changing from the simplicities of daily life to the evolving technologies we use. With the COVID-19 pandemic people’s lives and jobs have been put on hold while companies are trying to figure out how to cope with this extreme change. People now have to adapt to working at home and still stay connected with everyone they work with.

As the months pass people have new needs and working from your home office or even your kitchen table may not be the most ideal. Will working from home become the “new normal”? Will we ever be able to shake hands again?  Questions like these are constantly on the minds of people who are now working from home.

This changes the game for people all over the world. Even though these changes are occurring doesn’t mean they are all bad, people now can save money on transportation to and from work and can even enjoy a nice meal at home for lunch. Yes, you may miss your work friends and socializing in the break room or around the water cooler but there are plenty of new ways to connect with the people you work with.

Moving forward the new ‘normal’ will consist of a lot of changes but with a little help and encouragement it's nothing we can't get through.

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10 Best Microsoft Teams Tips for Business Pros

10 Best Microsoft Teams Tips for Business Pros

Since the outbreak of COVID-19, people across the world have been getting used to new technologies at a startling pace. Ask just about anyone before 2020 if they had ever heard of Zoom and you’d probably get “No, what’s that?” in response. Now it’s a household name.

The same could probably be said for Microsoft Teams—or Microsoft, anyway. Just about everyone knows this company. Right now, you might be using a Windows operating system (Microsoft) and using Microsoft Word, Excel, Access, or another application in Office 365. Now Teams is on the radar of a lot of people, too. In March, Teams usage had ballooned to 44 million daily active users from just 20 million in November.

The chat-based collaboration tool lets you use audio, video, screen sharing, and document sharing (SharePoint) to work over the internet with your coworkers—but you probably knew that much. But here are some features you might not be aware of.

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Your Employees Need Remote Solutions: Here’s How an MSP Helps

Your Employees Need Remote Solutions: Here’s How an MSP Helps

Maybe your business hasn’t made headlines quite like Twitter has. The tech giant announced that all of its employees can permanently work from home if they want to. This generous move is an anomaly for now. More likely, your business is like most others; remote work became the only option during a lockdown, and now that the lockdown is over, it’s still kicking around. 

Turns out that’s probably a good thing. It’s not crazy to think that employees who are happy are more productive, and Americans are falling for remote work. More than three-quarters say they’d like to work from home “at least occasionally.” And it’s easy to see why. Walking the dog, throwing in a load of laundry, cooking up a fresh meal—all these things are possible when you’re at home. Who doesn’t want that? 

Working from home, while desirable, presents a lot of unexpected challenges, though. For both new businesses and old, the concept can be daunting. How will employees stay on task? How will they communicate? How will they stay safe online? How, how, how

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Managing a Remote Workforce in Worcester, MA

Managing a Remote Workforce in Worcester, MA

As the Telegram admits, Worcester has never really been a “bastion of work-from-home flexibility” unlike New York City or cities on the West Coast...until now. Seismic changes may be happening in Worcester. The lockdown that went into effect in March suddenly gave businesses in the area an ultimatum: let employees work from home or close entirely. Classes for students of all ages went online, and teachers moved with them; when offices closed, jobs in marketing, human resources, insurance, sales, information technology, and more were all forced online. For industries that were lucky enough to face this decision, the choice was an easy one. 

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10 Things Successful Remote Workforces Do

10 Things Successful Remote Workforces Do

The rapid adoption of remote work is an exciting development across the globe. While there are some hurdles to clear in establishing a successful remote workforce, companies that utilize one have the ability to garner the best talent, regardless of location. When workers don’t have to physically commute, they can do the same great work from much farther distances. A Georgi-based company can work with an employee in Vermont without her having to fly back and forth every day. 

That all makes sense, but how do you run a successful remote operation?

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Reopening MA: Second Phase

Reopening MA: Second Phase

After two months of having the stay-at-home advisory in effect, Massachusetts residents in non-essential industries finally got back to work, approaching something close to a normal routine.  On May 18, Governor Baker had released a four-phase approach for reopening the state. It lists the protocols that businesses and individuals are to follow to jumpstart the economy while keeping the numbers of new cases down and giving the strained healthcare system time to catch up. 

We are now entering Phase Two of Baker’s plan. To make things just a little more confusing, we’re in step one of two for this phase.

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Relief Options for Small Businesses During COVID-19

Relief Options for Small Businesses During COVID-19

When disastrous events like pandemics strike, the consequences for businesses and workers can be massive. If you’re an owner or a manager of one of the more than 30 million small businesses across the United States, you know the challenges: reduced access to capital forpayroll, limited workforce capacity, inventory and supply chain shortfalls, and unexpected repair and maintenance costs, among otherthings. Workers also know the stress and strain from these incidents, from getting laid off or furloughed to having to take pay cuts, reduced hours, or additional risks during the workday.

The world has been experiencing enormous economic struggles at the hands of COVID-19. Report after report has been borderline apocalyptic, but there’s positive news as well:relief measures taken by the federal government have helped struggling businesses and workers on an unprecedented scale.

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Tip of the Week: Extend Your IT Budget

Tip of the Week: Extend Your IT Budget

Budgeting for your technology can be pretty difficult. You never really know when some problem is going to present itself and cost your business an arm and a leg. Since you can’t always see what’s coming, saving money when you can is important. Let’s take a look at a few ways that you can save money on your business’ IT.

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Small and Medium-Sized Businesses Need to Prioritize Data Management

Small and Medium-Sized Businesses Need to Prioritize Data Management

For the small business, being more efficient with resources can make a massive difference. In fact, it can be the difference between organizational sustainability and organizational failure. The bottom line is that regardless of size, today’s businesses need to be smarter to compete. As a result, some businesses have begun to utilize data management platforms (DMP) in order to put themselves in a better position to understand their business, their market, and their customers. Let’s take a look at the DMP, and how it works to help businesses like yours be more effective.

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How IT Benefits a Small Business’ Growth Potential

How IT Benefits a Small Business’ Growth Potential

When we discuss our service offerings, we understand that it can all seem like a little much, especially to the small business that - up to this point - has never needed all these fancy solutions to operate effectively. However, there are a few considerations that the business this scenario applies to needs to account for. For instance, is it certain that these solutions are unnecessary?

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Unpaid Invoices are a Major Problem For SMBs

Unpaid Invoices are a Major Problem For SMBs

While many different people open businesses, the primary reason that they all do so is to make money. A positive cash flow is essential if the business is to generate funds that support a cause or provide a decent living. However, to collect this cash flow, a business must have their invoices returned. As it happens, this doesn’t often occur in a timely manner.

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House of Representatives Makes Moves to Support Small Business

House of Representatives Makes Moves to Support Small Business

Without competition, there would not be businesses. However, this competition needs to be fair in order for small businesses to embrace new opportunities that arise. A U.S. bill that allows for both of these goals has passed in the House of Representatives and will be voted on in the Senate.

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What Effect Could Artificial Intelligence Have On Your Business?

What Effect Could Artificial Intelligence Have On Your Business?

Artificial intelligence is becoming more and more accessible to businesses of all sizes. In fact, it is swiftly becoming apparent that businesses that aren’t actively considering how to leverage AI in their processes are doing themselves a disservice.

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Why We’re Cautiously Optimistic about Using Mobile Devices at Work

b2ap3_thumbnail_mobile_device_management_400.jpgAs expected, mobile technology is a consistent part of daily business operations for many companies around the world. Employees love taking advantage of the mobility these devices offer, making their home office just as useful as their in-house workstation. However, a mobile device management solution needs to be strictly adhered to in order to optimize security and guarantee that a stray smartphone doesn’t expose your data to unexpected eyes.

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Tip of the Week: 3 Easy Ways to Connect Your Business with Your Community

b2ap3_thumbnail_is_your_community_involved_400.jpgIt’s important for a business to be connected with their community. Even if you have a global market, it’s still important to invest in the city you’re headquartered in. It’s where you and your employees live, and if you can build relationships and connect with other organizations in your community, only good things can come from it.

Here are three easy ways your business can become more involved and respected within your community.

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