Tip of the Week: Three Ways to Promote Operational Efficiency - Machado Consulting's News You Can Use | Worcester, Massachusetts | Machado Consulting

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Helder Machado

President/CEO of Machado Consulting

Tip of the Week: Three Ways to Promote Operational Efficiency

Revenue is a key component of any business, crucial to the continued success and efficacy of it. However, in order to sustain an incoming revenue stream, a business needs to be able to operate efficiently enough to support it. In this week’s tip, we’ll review a few ways that you can build this efficiency in your own operations to assist your efforts to build a prosperous business.

Your business’ operational efficiency is largely in control of the employees who are driving these operations. With the right tools and motivation, there are a few ways you can encourage them to work more efficiently to the benefit of the organization as a whole. They include:

Automation
It only makes sense that allowing a machine to complete a task independently would be the more efficient route to take, as it effectively enables you to accomplish multiple tasks at once. As a result, it won’t be long before any time spent setting up your automated processes is reclaimed through using automation to save time on billing, procurement, business management, etc.

Communication
The link between efficiency and communication is definitive--the more effectively your staff can communicate amongst themselves, the more they are able to produce. Encourage your staff to use chat software like Slack or Microsoft Office Teams for quick questions, but to use email for ongoing substantive conversations. If digital back-and-forth creates clarity issues for some employees, brief, one-on-one meetings may help reduce miscommunications and the time spent resolving them. Developing communicative habits among your workforce will help boost both the quality and speed of what they are accomplishing.


Meetings have developed a reputation for being time wasters, and if handled improperly, yours could follow suit. However, with brief meetings with an agenda held at the beginning of the day, many meetings that would otherwise interrupt a workflow later can be eliminated. With improved communications, your workforce can make meetings more effective, not more frequent.

Better communication can also assist in rooting out the operational hang-ups that affect productivity. Encouraging your employees to bring up any inefficiencies they experience will be critical in optimizing your internal processes.

Limit Interruptions
Finally, how often have you found that your communications have actually gotten in the way of your productivity? Are you interrupted every so often by a bing announcing that a message that doesn’t concern you has been delivered, or worse, that a non-work-related app wants your attention?

There are certain applications that allow you to limit notifications of these kinds from delivering during certain hours, so you may consider requiring them as a part of your company’s Bring Your Own Device strategy, or even distributing work devices to your employees if your budget allows for it. The fewer interruptions to the workday there are, the more productive focus can be lent to the task at hand.

For assistance in implementing any of these measures, the staff at Machado Consulting is here. Give us a call at (508) 453-4700 for more assistance.

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