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Helder Machado

President/CEO of Machado Consulting

Business Email User Tips

Email is one of modern society’s best ways of staying in contact on both a business and personal level, but only if you’re effectively utilizing it. We’ll help you implement best practices and other methods to get the maximum benefit of your chosen email solution.

Stay as Organized as Possible

How many emails do you receive on a daily basis? It’s likely that, as a business owner, you receive countless messages that all demand a certain level of attention. The problem with this is that it quickly becomes a cluttered inbox, complete with a mish-mash of messages that may or may not have been responded to recently. You can organize your inbox into messages based on importance, sender, topic, etc, all to improve the way you navigate your inbox.

Set Aside Time for Emails

That being said, you should also set aside time throughout the day to deal with your emails. This time should be specifically for responding to emails, and only that. This is because you could easily get sidetracked if you try to multitask. Remember, if the message is important enough that it warrants immediate attention, then whoever sent it will call you and address you in a more direct manner. While emails are important, it’s important to remember that they are a medium that is, for all intents and purposes, passive. You send an email because it’s easier to do than make a phone call, so if it’s truly important, you can rest assured that the sender will make it known.

Utilize Alternative Communication Methods

If you’re having trouble keeping your email inbox clear of messages, consider the nature of these messages. Are they urgent? Are they short messages that require a considerable amount of back-and-forth to resolve the issue? If the answer to all of these questions is yes, then perhaps you can save some time by simply using another method of communication to handle them. Instant messaging is a great way to keep small issues that require back-and-forth communication from derailing productivity, as it is generally a quick and easy way of getting ahold of someone without wasting too much time on either end of things.

Make a Phone Call

Similarly, if there is something that needs to be explained more efficiently than a long-winded email could allow, then take the time to give someone a call. Or, better yet, consider setting up a meeting for face-to-face interaction. You might be surprised by how much time you can save simply by not monkeying around with your email, as this means that words cannot be misconstrued or taken out of context.

Machado Consulting can help your business best utilize its solutions, whether it’s as simple as providing email best practices to managing a full-fledged network infrastructure. To learn more about how we can help your organization utilize email to the best of its ability, reach out to us at (508) 453-4700.

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