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Evaluating Your Business’ Information Technology

Evaluating Your Business’ Information Technology

It’s imperative that you keep your IT infrastructure under control, but many organizations push it to the side. The problem is that ignoring IT often makes it so that you aren’t properly evaluating your technology infrastructure and support, meaning that you could be wasting time and resources that would be better spent elsewhere. Ask yourself the following questions to determine whether or not your IT systems are being maintained properly.

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Help Desks Help Remedy the Following IT Problems

Help Desks Help Remedy the Following IT Problems

Downtime is a major problem for businesses. Since many jobs rely on technology to be done properly, it stands to reason that broken-down technology can pose a considerable issue for businesses--not to mention the costs that are associated with downtime and maintenance. A help desk can alleviate some of the pressure that the average employee feels as a result of relying on technology in the workplace.

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What does a Managed Service Provider Actually Manage?

What does a Managed Service Provider Actually Manage?

When your computer freezes or data suddenly disappears, who do you call? While some organizations have an in-house IT department to manage IT, many small businesses are limited due to location, budget and other variables. In the past, organizations would turn to break-fix IT management for all of their technology issues, but trends in IT maintenance have given rise to a more popular and more sustainable way for small businesses to get the technology maintenance and management they need.


Break-fix IT management was largely considered a waste of resources, as it would mean your organization was waiting until your technology was already failing before seeking assistance. This would result in downtime while waiting for someone to resolve the issue, further adding to the cost of the incident.

Preventative managed IT provided by a managed service provider, or MSP, is the better alternative, as it means you are effectively preventing IT issues from becoming problems in the first place. What this does is that it mitigates the possibility of downtime, along with all of its expenses. The problem is that this kind of IT isn’t possible unless you have a team dedicated to making sure that your technology is operating as intended.

Outsourcing this responsibility to a managed service provider is a great way make up for a deficit in your IT management. Some of the services offered by a managed service provider include, but are not limited to:

  • Server hosting
  • Cloud hosting and management
  • Data backup and disaster recovery
  • Email hosting
  • Network maintenance, monitoring, and management
  • Security monitoring and deployment

Simply put, an MSP manages all your technology needs. From implementing a new software or hardware solution or setting up an email account, an MSP will be able to provide assistance with your business’ technology issues and can help you prevent disaster, instead of recovering from it.  

Machado Consulting can be the managed service provider that is right for your business. To learn more about how we can save you time and money, reach out to us at (508) 453-4700.

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4 Decisions You’ll Make About Your IT

4 Decisions You’ll Make About Your IT

Scrutinize Your Security

Before you implement a new solution, be sure to consider your organization’s cybersecurity needs. Ask yourself if it’s something that you can implement without compromising your organization’s security. Cyberattacks can create a considerable financial burden for your business. After all, a business is still a business, no matter what kind of data it stores or how large its workforce or client base is. It might lessen the damage done, but it’s certainly not any consolation for still exposing data to threats--especially because the data stored by businesses tends to be sensitive in nature. You need to do everything you can to make sure that any solution you implement can be done so without your data being placed at risk.

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Taking a Look at a Manufacturer’s IT

Taking a Look at a Manufacturer’s IT

Manufacturing products is still a major part of the western economies; and, like other businesses, manufacturers are using information technology to fuel and manage their supply chains and business processes. We’ll take a short look at what IT manufacturers use, and how it helps them forge their business ahead.

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